Compliance recording
The record behind the obligation
Keep review dates, service records and supporting documents with the advice relationship. Your practice determines which obligations apply and how to meet them.
What Souffle records
Service and fee records
Recorded on each client's advice relationship, so the due date lives with the client rather than in a separate register.
- Legacy FDS fields
- Existing fee disclosure statement flags and date fields remain on the client record. They do not establish a current FDS obligation or a complete ongoing fee consent workflow.
- Legacy opt-in fields
- Existing opt-in flags and date fields can hold historical records. Assess current consent requirements separately with your practice and licensee.
- Adviser service fee
- Either a flat amount with a frequency, or a percentage of assets with the percentage recorded — plus whether trail commission is received.
- Services promised and delivered
- Two separate records, so what was agreed can be read against what was actually provided.
Advice documents and reviews
The history of what advice was given, when, and by whom — kept on the client record rather than reconstructed from file names.
- Initial advice
- The date, the adviser and the type of advice given at the outset of the relationship.
- Last SoA or RoA provided
- The date the most recent Statement of Advice or Record of Advice was provided, the adviser who provided it, and the type of advice.
- Review cycle
- A review frequency, the next review with its adviser and advice type, and a list of previous reviews with dates.
- File notes and comments
- File notes and comments attach to the client record, alongside client documents and a client file store.
Client identification
Identification records hold the detail an advice practice needs to evidence who a client is, and when that evidence expires.
- Identity documents
- Document type, name, number and issuer, the place issued, and the issue and expiry dates — with attachments held against the record.
- Verification
- The verification method used and a flag for whether the member has been verified.
- Tax residency
- Tax identification number, US residency tax status and a US resident flag, recorded per individual and partner.
- Translations
- A field for accredited English translation, for documents that need one.
Remuneration and disclosure
How the practice is paid is recorded next to the product it relates to, not only in an accounting system.
- Insurance remuneration
- Each policy records remuneration as upfront commission, ongoing or level commission for subsequent years, or fee for service — with the amount against each.
- Premium detail
- Premium amount, frequency and type, package discounts, payment method, provider and policy number, and policy ownership across the individual, the partner or an entity.
- Licence details
- Your AFSL name and licence name are held on the organisation profile and carried through to the client-facing app.
- Tax settings
- Tax data is held per tax year and tax type, with Medicare levy rates, and can be marked active — so calculations follow the year being advised on.
Access and accountability
Who can reach client data, and what happens to a session when someone signs out.
- Role-based privileges
- Team member privileges separate account owner, financial adviser, paraplanner, research manager, admin assistant and administrator.
- Authenticated requests
- Every API endpoint is private and requires a stage-specific key, and a Lambda authoriser validates the token before any handler runs.
- Revocable sessions
- Tokens are revoked on logout, so a signed-out session cannot be replayed.
- Signatures
- Digital signature capture is available for documents that need signing.
Get started
See Souffle with your own practice in mind
Walk through client records, lead onboarding, workflow boards, modelling and the client portal with someone who knows Australian advice practices.