This Privacy Policy describes how Souffle (we) collects, uses, and shares personal information when you use our Financial Business Advisor App (the "App"). Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it. By accessing or using the App, you agree to the terms of this Privacy Policy.
1.1 Personal Information
Contact Information: This includes your name, email address, phone number, and any other information you provide to us when creating an account or communicating with us.
Financial Information: We may collect financial information such as your bank account details, credit card information, and transaction history, solely for the purpose of providing financial advisory services and personalized recommendations.
Business Information: If you provide us with information about your business, we may collect details such as the name of the company, industry, size, and other relevant information.
Usage Information: We collect information about your interactions with the App, such as your preferences, settings, and browsing behavior. This includes data on the features and functionalities you use, the pages you visit, and the actions you take while using the App.
1.2 Non-Personal Information
We may also collect non-personal information, which does not directly identify you. This includes aggregated or anonymized data about app usage patterns, statistical information, and other analytical data.
We may use the collected information for the following purposes:
To provide and improve our services: We use the information to deliver personalized financial advice, recommendations, and insights based on your financial goals and circumstances.
To communicate with you: We may send you service-related notifications, updates, and other important information about the App. We may also respond to your inquiries, comments, or requests.
To enhance user experience: We analyze user behavior and preferences to improve the App's performance, user interface, and features.
To ensure security: We take appropriate measures to protect against unauthorized access, use, or disclosure of personal information. We may use the information to detect, prevent, or address security breaches or fraudulent activities.
To comply with legal obligations: We may process personal information to comply with applicable laws, regulations, or legal processes.
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with the following entities:
Service Providers: We engage trusted third-party service providers to assist us in delivering the App's functionalities, including hosting services, data analysis, customer support, and payment processing. These service providers are bound by contractual obligations to keep your information confidential and secure.
Business Partners: We may share your information with our business partners when it is necessary to fulfill the services you requested or to provide you with relevant offers, promotions, or products that may be of interest to you. Your information will only be shared if you have provided your consent.
Legal Requirements: We may disclose your personal information if required by law, regulation, or legal process, or in response to a valid request from governmental authorities, such as a court order or subpoena.
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When we no longer require your personal information, we will securely delete or anonymize it.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no data transmission or storage system can guarantee 100% security. You understand and accept the inherent security risks associated with providing information over the internet.
The App is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our systems.
You have certain rights regarding your personal information, including the right to access, correct, update, or delete the information we hold about you. You can exercise these rights by contacting us using the contact details provided at the end of this Privacy Policy. However, please note that certain data may be exempt from these requests due to legal requirements or legitimate business purposes.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through the App. Please review this Privacy Policy periodically for any updates.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at support@souffle.com.au. By using the Financial Business Advisor App, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your personal information as described herein. End of Privacy Policy.